The High Court of Karnataka has requested banks to strive hard to make their digital banking systems “robust, foolproof, and resistant to misuse by fraudsters”“The money involved in the banking sector is the public money, and banks are accountable to the public. While the bank re-credited ₹25,000, it did not respond to his plea for re-credit of the remaining amount. Appeal allowedHowever, the Karnataka State Consumer Disputes Redressal Commission allowed his appeal and directed the bank to re-credit the amount to his account. As the National Commission had dismissed the bank’s appeal against the State Commission’s order, the bank had approached the High Court. Both the State and the National Commissions held that the customer had shared his one-time password only to make a ₹20 payment through a link, not for the subsequent unauthorised transactions.