What happened on the Air India flight? On August 4, Air India flight AI2379 was en route to Delhi from Phuket when it suffered a sudden loss of around 300 feet in altitude. The aircraft—an Airbus A320—was carrying 137 passengers, including three infants, and eight crew members comprising two pilots and six cabin crew. The incident caused 20 passengers and four cabin crew members to sustain injuries, with 17 of them requiring hospitalisation. The investigation into the turbulence incident is currently being conducted by the Aircraft Accident Investigation Bureau (AAIB), which classified the Phuket-Delhi flight incident as “serious.”