The National Highways Authority of India (NHAI) is facing considerable flak over the shoddy condition of service road stretches on either side of the 17-km-long Edappally-Aroor NH 66 bypass, considered the busiest national highway (NH) corridor in Kerala. “Motorists and pedestrians have been hard hit by the inordinate delay in completing the flyovers, unscientific diversion of vehicles, severely potholed service roads and the resultant traffic chaos on Kerala’s busiest NH corridor,” said D.G. “There are inadequate direction boards around work sites, while the service roads merge with the main carriageway in a confusing manner. “In this situation, the NHAI ought to urgently repair potholed service roads, raise road shoulders to the level of the tarred carriageway, and fast-track work on the pair of flyovers and underpasses. Responding to the concerns, NHAI sources said efforts were under way to repair damaged service roads and potholes on the main carriageway of the NH bypass.