Send this page to someone via emailTom Cretain says that since Global News started airing his story after he lost his HandyDART service of 28 years, he has been getting lots of calls, but hasn’t made much progress. He said he has now received calls from TransLink’s CEO and the company that runs HandyDART, Transdev. “Before I spoke to Global News, nobody would talk to me above the people who get to the phones,” Cretain said. Get daily National news Get daily Canada news delivered to your inbox so you'll never miss the day's top stories. TransLink said that in the longer term, they are looking at possible changes to HandyDART vehicles, equipment or operating practices that could safely accommodate Cretain’s mobility device.