“It’s ridiculous,” said Kelowna resident Jerry Lakey. *Making appointments is nearly impossible now,” said Kelowna resident Lexy Parks, who gets her blood tested regularly. Story continues below advertisementMany Okanagan residents say lab services have deteriorated under the ownership of DynaCare. Global News also reached out to B.C.’s Ministry of Health, which, in an email, said it is aware of the lab service challenges. Staffing pressures affecting lab services are being felt across public and private providers nationally and provincially,” the email stated.