Founder and CEO of Forward Collective Group, a global consulting firm partnering with entrepreneurs and business leaders to build companies people love to work for and buy from. Founder of Doc Day Afternoon, a consultancy supporting business leaders in designing people-first business operations and transformational customer experiences. We publicly share what’s not working to build trust. To help build trust, I avoid using jargon. What long-term business decisions have helped you build trust with investors, customers, or collaborators—even during times of volatility?