Long queue for bridging service during TEL disruption, SMRT president apologises twice in 5 hoursA commuter lamented that no one was around to guide him and other commuters to the bridging bus service at Woodlands during the Thomson-East Coast Line disruption on the morning of Sept 17. Stomper Daniel shared a brief video of the long queue for the bridging service at a bus stop some time after 8am. "The bridging service from Woodlands had no one to guide us. About 20 minutes later, SMRT updated that train services had resumed and the free bus services had ended. SMRT Trains president Lam Sheau Kai laster said in an SMRT post at 9.07am that a signalling fault had affected train services.