On April 1, BC Emergency Health Services (BCEHS) improved paramedic staffing models in 60 rural and remote communities in the Vancouver Coastal and Fraser Health regions for better 911 responsiveness and consistent out-of-hospital care. Given the new staffing models — 24/7 alpha, mix shift, and kilo shift — many communities now have two to three times more paramedics in ambulance stations than the previous on-call model did. Jason Jackson, Ambulance Paramedics of BC president said, “Patient care is the most important thing to us, and this new approach helps us better recruit and retain paramedics to work in these smaller communities, improve how we respond to 911 calls, and most importantly, help paramedics provide better care to our patients.”