How star grading, assessors, and quality standards have shaped a world-class destinationFor 25 years, the Tourism Grading Council of South Africa (TGCSA) has been the gold standard of quality assurance in the country’s tourism industry. The TGCSA grading system covers eight key accommodation categories: Backpacker & Hostelling, Bed & Breakfast, Caravan & Camping, Country House, Game Lodge, Nature Reserve, Guest House, and Hotel. The grading system also supports sustainable tourism practices, encouraging establishments to operate responsibly while enhancing their competitive advantage. As Bronwen Auret, chief quality officer at South African Tourism, reflects: “Marking 25 years of grading is more than celebrating history - it’s about shaping the future. As we look to the future, TGCSA grading will continue to drive innovation, inclusivity, and sustainability, ensuring South Africa’s tourism industry grows stronger, more competitive, and globally admired.”To learn more about TGCSA and all things grading, visit www.tourismgrading.co.za