The State Department wants to have artificial intelligence agents that can take action for employees, the department's chief information officer Kelly Fletcher said Wednesday. That chatbot can help with translations or answer questions from the department's foreign-affairs manual, Fletcher said at an ACT-IAC event Wednesday. Now the department is looking at “AI agents that will take actions for humans,” said Fletcher. We're building to that.”That action-taking is what distinguishes AI agents from generative AI. Among them is State's own former chief data officer and AI officer, Matthew Graviss, who left the department in February after over four years working there.