Centre for Social Accountability and Transparency (Csat) has empowered community members in Traditional Authority Lulanga in Mangochi District to demand transparency and accountability from duty-bearers. | Ayamba Kandondo“This social accountability training empowers communities to participate in governance processes and ensure their voices are heard in the delivery of essential services,” he said. Phiri said participants were introduced to the Community Scorecard Tool, a practical approach to tracking and evaluating public services at the community level. “We need this kind of knowledge and awareness to better track public-funded projects,” he said. Bakali said with the training, communities in the district are now better equipped to demand accountability and transparency in service delivery.