Why we don’t ask good questions (we are more interested in scoring points, we are afraid to ask, we don’t know how to do it well) The Socratic attitude (show courage, become curious, embrace not-knowing) Conditions for questioning (be a good listener, ask permission, slow down) Questioning skills (question up and down, beware of using why, category errors) Moving from questions to conversations (following through, opening yourself up) Cocktail questions – where we ask a question, and keep adding more questions until it becomes a question cocktail. Vague questions – where it’s unclear what the questioner is looking for.