In Mexico City, growing numbers of female delivery workers have taken to gig work to make a living. To better protect gig workers, unions and labour rights groups have created WhatsApp groups to provide support during their day-to-day work and where they can report being victims of a crime or accident. After two years of negotiations with the government and gig work platforms, a bill is due to be presented before Congress that aims to grant delivery workers and drivers labour rights, such as access to public healthcare and road accident insurance.