Jo Tolley, who has worked in the funeral industry for more than 24 years, recently gained the National Association of Funeral Directors (NAFD) Higher Level in Funeral Directing, known as the Dip FD. The funeral director and manager at E Hill and Son Funeral Directors in Pershore started studying in June last year. She worked hard to sit her exams in March while continuing to work full-time. She initially started as the company's funeral director but accepted the position of manager a year later. Mrs Tolley worked alongside Richard and Paula Hill until they retired.