Emotional intelligence, often called EQ (emotional quotient), refers to the ability to recognize, understand, and manage emotions in oneself and others. While AI can customize user experiences, emotionally intelligent professionals refine AI-driven personalization with human insight and care. For those interested in exploring these topics further, Bethel’s MBA program recently hosted a webinar, “Why AI Requires Greater Emotional Intelligence” led by Jeanine Parolini, Ph.D. Events like these demonstrate how Bethel is actively engaging with industry-relevant topics while staying rooted in faith-based leadership principles.