4 Types of Conflict and How to Manage Them
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HBR IdeaCast
SARAH GREEN CARMICHAEL: So, the first step to dealing with conflict is, I guess, recognizing the type of conflict you’re having. SARAH GREEN CARMICHAEL: So why is it useful to have this kind of rubric for thinking about types of conflict when all conflict is– I guess this tells you something about me– all conflict is sort of unpleasant to me. Because most likely, again, if your conflict started as a task conflict, as a process conflict, or even a status conflict, the goal is really something else.