And so people are aware, especially in their marriages and with their children, that the way they listen, listening to solve problems and give advice when people don’t want that, it’s not going well. And what you’ve been able to do with your life, the people you have touched, the lives you’ve saved, I don’t deserve you as my son. ALISON BEARD: That’s Mark Goulston, husband, dad, leadership coach, consultant, speaker, and author of Just Listen, Talking to Crazy, and Getting Out of Your Own Way.