CURT NICKISCH: And so number one, you can learn to mix it up yourself by understanding your type, basically keeping track of the questions that you ask and making a concerted effort to ask different kinds of questions so that you expand your repertoire. CURT NICKISCH: Can you give us some examples of where these questions or changing your mix, asking different types of questions, yeah, being more deliberate in your question asking, how that can lead to better business results?