The Right Way to Manage Emotions on Your Team
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HBR IdeaCast
Things are going to happen in the workplace that bring up both positive and negative emotions, and really difficult to both manage our own emotions and the emotions of other people, so what do you even do when you see someone experiencing emotion? So I think even as managers, thinking about what emotions your employees might be feeling, even if you don’t actually witness them experiencing an emotion, but, “Is there something in the workplace that’s happening right now that might be causing them to feel an emotion? Showing them that you might also be feeling a similar emotion, and that it’s really okay to be feeling what they’re feeling, because no one really wants to feel that their emotions don’t make sense or invalid in any way.