Is Your Company Reading Data the Wrong Way?

CURT NICKISCH: Is it more of a data science understanding problem here or more of having the right culture to discuss the data correctly? AMY EDMONDSON: Yes, and – it’s not that everybody needs to be a data scientist, it’s that data scientists and operating managers need to talk to each other in an informed and thoughtful way. So the managers need to be able to learn and benefit from what the data scientists understand how to do, and the data scientists need to think in a way that is really about supporting the company’s operations and the company’s managers.