Across AM-online from September 15 to 19, Dealer AI Week is featuring a host of video interviews, features and expert guidance on the impact new technology is having on motor retail. Graeser began by explaining AG Analytics’ approach, which is focused on separating “AI for AI’s sake” from AI that has a tangible impact. At AG Analytics, the emphasis is on practical applications that provide measurable results and fit into the day-to-day operations of a dealer. Customer engagement has also seen gains, with AI helping dealers anticipate needs and tailor conversations with buyers more effectively. Across all these areas, the unifying theme is the way AI delivers timely insights that allow dealers to act on data rather than instinct alone.