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How Lawsuits In Kenya Seek to Hold Meta Accountable for the Harm It Causes
['Paul M. Barrett']
Tech Policy Press
They are asking the courts in Kenya, where Meta operated a content moderation hub during the period in question, to order the company to create a restitution fund for victims of hate and violence and to change its algorithm so that it ceases to promote hateful expression. In the Kenyan courts, Meta has argued for years that it cannot be held liable for claims related to the moderation of content on Facebook, Instagram, and other platforms because it did not directly employ the workers who were doing the moderation. In the report, I argued that Meta and other social media companies should end outsourcing of content moderation and bring the function in-house to improve the treatment and supervision of workers and the effectiveness of content filtering.)