Gandhinagar: The monthly state-level "Swagat" online grievance redressal programme will be held on Thursday in the presence of Gujarat Chief Minister Bhupendra Patel, government officials said on Tuesday. Launched in 2003 under the guidance of Prime Minister Narendra Modi, the Swagat programme aims to address citizens' complaints and grievances online. Under the leadership of Chief Minister Patel, the programme continues to thrive. The state-level hearings, held every fourth Thursday of the month, are personally chaired by the Chief Minister, facilitating direct interaction between citizens and government officials. Gujarat's SWAGAT programme allows citizens to directly present complaints to the Chief Minister and officials, resolving millions of issues since 2003.