What's happening here when someone tries to clear a criminal record is that the person with the record themselves needs to go collect all sorts of government documents from different government offices, try to fill out very confusing forms, file those forms with other different government offices, wait to hear back, get notices they don't understand, show up in court, then hopefully actually get the expungement and then do the whole thing over again where they take the expungement back to those offices and hope those offices actually update their databases. And I think that's pretty good illustration of how hard it is to work with these people who are... Not to work with the people, but to work with policy that's so complex and people who are saying, "It has to be nine.