Facebook executives defended their platform by saying that CrowdTangle only provided a look at which posts were most engaging, but another metric, reach, would show that less outrageous posts weren't what most people were seeing. Just last week, I was actually chatting to a leading reporter, I won't say who they are, who said just for the first time, she was working on a story and reached to go see, okay, well now I need to open up CrowdTangle and just thought, I don't know what to do.