ISLAMABAD, (UrduPoint / Pakistan Point News - 23rd Sep, 2025) The Standing Committee on Parliamentary Affairs on Tuesday reviewed the Annual Performance Report of the Prime Minister’s Public Affairs and Grievance Wing, which registered 17,975 complaints with a 96% resolution rate. The committee, chaired by MNA Rana Iradat Sharif Khan, was informed that the Wing, restructured on its recommendation, recorded a 189% increase in public complaints compared to 2022-23, when 6,356 complaints were filed. To further improve grievance redressal, the Ministry launched the Public Grievance Management System (PGMS) in September 2024. The Committee also recommended that the Ministry identify departments receiving the highest number of complaints to enable targeted relief measures for citizens. Meanwhile, the Committee deferred discussion on the Election (Amendment) Bill 2025 owing to the absence of the mover.