From how a tiny faction of AI zealots may be pushing us too fast, to the importance of the EU AI Act, to philosophy, we had a wide-ranging chat with Jared Browne, Fexco Group head of privacy and AI governance. Like all organisations, artificial intelligence (AI) is impacting its internal operations and external business, so it was a timely opportunity to speak to its head of privacy and AI governance, Jared Browne. It has been offering its Smart Assist service for three years now, a generative AI platform “effectively using Azure Open AI”, says Browne. “There are plenty of AI solutions running around in search of a problem, right?” says Browne. “Our approach is human first rather than AI first, so there’s never been a consideration of trying to remove roles.