One of the hot topics of the artificial intelligence (AI) domain at the moment is agentic AI. The introduction of agentic AI is no small event, with some even considering the innovation to be the third stage or wave of AI technology – the first being predictive AI and the second being generative AI. As was the case with generative AI, companies are now looking at how they can utilise agentic AI to streamline operations. According to the company, the Kyndryl Agentic AI Framework combines advanced algorithms, optimisation and AI agents that translate complex data into business insights. “It’s AI agents working with human oversight.” In a Q&A on the framework, Amla asserted that agentic AI can be incorporated as “digital teammates”.