For Amgen’s Marcela Amadeu Saragiotto, a validation engineer, no two days are the same. “As a validation engineer, I work closely with our quality assurance (QA) department, who reviews and approves our protocols. In validation, good attention to detail, clear communication and effective project management are core skills. The shift from paper protocols to our electronic validation system is the biggest change in terms of how we work. Validation isn’t just about writing and approving protocols, we also get to see the equipment and understand how it works.