Royal Mail significantly improved its financial and operational performance, returning to an adjusted operating profit (excluding voluntary redundancy costs) of £12 million for the first time in three years, following significant losses in 2022-23 and 2023-24. Royal Mail increased out of home locations by almost 70% to c.24,000 as at the end of August 2025 and launched its own branded lockers. Thanks to the hard work of our people and our investment in transformation, Royal Mail returned to profit for the first time in three years, marking an important milestone in the company’s turnaround. Launched Royal Mail branded parcel locker network and new partnerships, including with Sainsbury’s and Co-op. Royal Mail operates the largest electric delivery fleet in the UK, with over 7,000 electric vehicles.