The Universal Postal Union’s (UPU) State of the Postal Sector 2025 lays bare the most pressing challenges facing the growth of the global postal network, which has seen postal sector growth lag by as much as 71% behind global economic growth, between 2006 and 2023. The time to transform the services we deliver through that network is now,” said UPU Director General Masahiko Metoki. Providing solutionsIn its third edition, the report narrows in on merging international postal and logistics channels and broadening customer-focused services as priorities for reversing the growing postal-GDP growth gap. A 10% reduction in letter post dependence, which can be achieved by introducing new, customer-focused postal services, narrowed the gap between postal and global economic growth by 9% between 2006 and 2023. Australia, Austria, France, Germany, Japan, Netherlands and Switzerland reached the highest Postal Development Level in 2024, with Swiss Post leading the global ranking for the 9th consecutive year.