How brokerages can make their hiring process more inclusive

Photo by iStock/FG TradeInclusive hiring practices that ensure fairness and equity for all can strengthen a brokerage’s candidate pool and improve the firm’s overall application and interview experience, property and casualty insurance industry professionals tell Canadian Underwriter. Inclusive hiring practices should answer that concern. These measures have “improved [our representation] of people from different groups and created a more consistent hiring practice,” says Bajwa. “Really, it starts at the front door to make sure you are being as inclusive as possible. But also, you want to make sure that you are hiring on skills and abilities.