“It was my first encounter with the direct impact of technology, writing programs that real users depended on to serve real customers. While there, he worked on real-time, network-based banking systems designed using relational databases. One of my early successes was implementing the first computers and LAN onboard ships, connecting to shore over satellite and developing data replication systems that crew onboard used to enter data,” Basu explains. The person who transformed that beginner into someone capable of designing complex business systems was my senior at the bank, Mr. Narayana Bhat. In one early example, he led a team that successfully deployed an online network-based retail banking solution for a bank in Indonesia.