And while pay is always important, Gallup research shows that job quality depends just as much on the quality of work schedules. Research conducted by WorkForce Software in 2024 found that 84% of employees now consider scheduling flexibility an essential factor when choosing an employer. Even when employees have some choice in when they work, schedules break down quickly if no one knows when teammates are available. But not everyone agrees: 16% characterize scheduling communication as confusing, inconsistent, or even stressful. When scheduling is clear and consistent, it helps people plan their lives, reduce stress, and work more productively.