Australia is being urged to tame the “wild west” culture plaguing the telco industry after Optus experienced another serious Triple-0 outage. Federal Communications Minister Anika Wells vowed Optus would face ‘significant consequences’, noting this was not only a matter for one company. A botched firewall update blocked 600 Triple-0 calls from Optus customers in SA, WA and the NT. Rue leaned on an independent investigation into the incident when asked how Optus could be trusted in the future. Albanese said the Optus outage was “completely unacceptable”.