Richards was introduced just after the hour mark with the tie goalless, replacing captain Marc Guéhi, and ended up having a big impact. Although Millwall scored a dramatic equaliser to force penalties, Richards stepped up and sent Steven Benda the wrong way to put the Eagles on the road to another shoot-out success. "It wasn't easy, it wasn't pretty by any means," he told Palace TV. "You know it's Millwall, so I don't care how we beat them, as long as we beat them that's the big thing. It didn't happen today, so I think we're going to be focused on that over the next few days going into the weekend."