Virtual Learning that Works: 4 Ways to Build Real EngagementVirtual learning has scaled fast — but creating engagement at scale remains a challenge. Virtual learning asks a lot of students. Their day-to-day interactions — built on empathy, creativity, and practicality — determine how students experience virtual learning. Health Information Technology Professor Michelle Cranney and Business Information Systems Professor Ellen Jones both draw from the Community of Inquiry framework, emphasizing social, cognitive, and teaching presence. Each fosters a virtual learning space grounded in authenticity and curiosity — helping students feel both supported and challenged.