assistant chief of EMS operations, FDNY Glenn Asaeda, MD, FACEP, FAAEM, DABEMS, chief medical director, FDNY; assistant medical team manager, FEMA New York City Urban Search and Rescue NYTF-1 Team; auxiliary police officer, NYPD chief medical director, FDNY; assistant medical team manager, FEMA New York City Urban Search and Rescue NYTF-1 Team; auxiliary police officer, NYPD John Peruggia , MSM, chief of EMS (retired), FDNY; adjunct professor, Metropolitan College of New York Dr. Asaeda, Escobar and Peruggia shared their first-person accounts from the World Trade Center grounds on 9/11 – and what has improved, and continues to improve in emergency response since that unimaginable incident.