Tech leaders should realize that the shift isn’t about adding more agents, but changing the way work happens within their organizations, China Widener, vice chair and U.S. technology, media and telecommunications industry leader at Deloitte, told CIO Dive. Tech leaders surveyed by Deloitte said that most organizations were at least three or four years away from having half of business processes redesigned around AI agents and from having the agents work autonomously and collaboratively with each other. CIOs looking to deepen their agentic AI use in a meaningful way should realize that it’s a drastically different type of technology than the linear, generative AI models that most companies have deployed over the last few years, Widener said.