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ChatGPT and Gemini disagree on the best software in a third of categories, and the review sites have been skipped
['Ana Maria Constantin', 'Story By']
The Next Web
GetIntel published its AI Software Index on Wednesday.
The study asked roughly 80 buyer-phrased questions in each of 126 software categories, covering 1,825 brands.
Same category, same question, different customer.
Regulators have spent two years arguing about whether AI answers opt out fairly.
If the disagreement rate is still near a third in November, buyers really are getting different answers from different machines.