The takeaway was assessed to require ‘major improvement’ and was issued a one-star food hygiene rating. Food hygiene ratings range from zero to five, are publicly available and shared online around a month after an inspection. The full reasonings behind the rating are not disclosed to the public, but three general areas which are assessed are noted online. Though the specific areas of concern have not been noted online, the cleanliness and condition of the takeaway has been noted to require improvement. You can see the rating for Lotus via https://ratings.food.gov.uk/business/1928022/lotus