SUMMIT COUNTY, Ohio — Back in June, News 5 first told you how artificial intelligence is answering phones at the Summit Emergency Communications Center. AVA the AI has it coveredNow, AI is listening to those emergency calls and helping dispatchers in real time. Only CORA doesn’t help answer non-emergency calls in Summit County. Even Case Western Reserve University Associate Professor of Computer Science, Erman Ayday, sees how AI is helping emergency communications centers better serve the community. As AI continues to evolve, Fickes hopes to get CORA for radio traffic to pick up communication between dispatch callers and first responders within the Summit Emergency Communications Center.