At several points, Clancy told Jollotta she had not taken the full dose of a prescribed medication or wanted to reduce her dosage or switch prescriptions because of what she described as intolerable side effects. “I started having very intrusive thoughts that I never had before.” During their virtual and in-person visits, Jollotta said, Clancy never talked of having a plan to harm herself or her children. Suicidal thoughtsIn mid-December, Jollotta had a call with the couple and was told Clancy had her “worst day” and was “having persistent, intrusive thoughts of suicide.” She did not know how many times Clancy saw Tufts, noting that she only thought Tufts treated Clancy in September.