A guest was horrified by her recent experience at First World Hotel, where she allegedly experienced long waiting times and brown water running from the tap in her room. “I had to do all the work myself, email the hotel directly, since Traveloka kept on asking me to wait, wait, wait,” she told Stomp. According to Aun, Traveloka processed the refund for one room on July 27 only after she shared with them the hotel’s email as “evidence”. PHOTO: STOMPIn response to Stomp’s queries, a representative from Resorts World Genting — which owns the hotel — said First World Hotel is in direct communication with the guest and will continue to do so. When asked if she would stay at First World Hotel again, Aun told Stomp: “I highly doubt so.”