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TCM clinic customer ordered to pay $12.5k in damages over defamatory Google reviews
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The customer, Cheryl Lim, had experienced weakness in her arm after she underwent acupuncture treatment at the Kin Teck Tong TCM Clinic at Plaza Singapura.
Selina LumThe Straits TimesAug 5, 2026A woman who posted negative reviews on the Google page of a traditional Chinese medicine (TCM) clinic must pay $12,500 in damages for defaming the physician who treated her.
The customer, Cheryl Lim, had experienced weakness in her arm after she underwent acupuncture treatment at the Kin Teck Tong TCM Clinic at Plaza Singapura.
According to Chau, Lim threatened to post negative reviews until she was compensated.
No refundThe next day, the clinic manager told Lim the clinic would not refund her for the TCM treatment or cover her A&E expenses.