He urged the government to reform the pension system to ensure retirees receive their entitlements promptly and in full, rather than through prolonged delays and instalment payments. On promotion, he advocated a more transparent and efficient system that would motivate civil servants, boost productivity and encourage professionalism. Muhammad urged the government to prioritise timely payment for completed projects to sustain contractors’ confidence and improve project delivery. He also encouraged civil servants to embrace continuous learning and self-development, urging them to use periods of limited official activity to acquire new skills and improve their professional capacity. Muhammad said investing in the capacity of civil servants would ultimately contribute to national development by making government processes faster, easier and more efficient.