Captioned, “It was truly hell on earth <3 #lovisa #netflixdocumentary #classaction #workplacebullying #retail,” the video has become a rallying point for workers who endured horrific treatment. Another former employee said they “lasted 3 shifts at Lovisa and quit,” while Livyah revealed she worked there for seven years and is “forever changed for it.” If that doesn’t make you question the state of retail work, the sheer volume of similar stories in the comments will. If the court sides with the workers, it could set a precedent for how similar cases are handled in the future. Another commenter said they didn’t get paid for overtime at all, just “insults,” while someone else joked that they quit Lovisa and would “love to join a documentary.”