The court set aside the July 1, 2025 judgment of the Bannu Consumer Protection Court and the November 6, 2025 judgment of the Peshawar High Court, Bannu Bench, and dismissed the complaint filed before the consumer court. In its detailed judgment, the Supreme Court observed that the Primary purpose of consumer protection laws was to protect consumers against unfair and deceptive business practices. However, a consumer court could entertain only those matters falling within the legal relationship of consumer, goods or services contemplated by law. The Supreme Court held that the very basis of the complaint was defective and, therefore, it was not maintainable before the consumer court. The court held that in the present case, no consumer relationship between the complainant and BISP had been established that could attract the provisions of the Consumer Protection Act, 1997.