A missed bin collection can cause problems for your household if it was already full when it was put outside. However, there are a few things you should check before getting in touch with your local council to avoid confusion. You should do a few checks before contacting your council about a missed bin collection. What do I do if the council ignores my missed bin collection report? If the council does not respond to your missed bin collection report, you should contact the council again with your original reference number.