Key insight: The career path of starting as a teller and rising through the ranks is changing as AI takes on more entry-level work. The career path of starting as a teller and rising through the ranks is changing as AI takes on more entry-level work. What's at stake: Not doing grunt work means workers miss the opportunity to learn the basics and recover from mistakes. Will entry-level people become model validators, and if so, how do they do that without having that work experience? CARISSA ROBB: When you're hiring in customer support roles, collection roles, entry-level positions, tellers, you're hiring someone on the premise of, come into this organization and learn it.